Pan Am Academy's Commitment to Online Security

Physical and electronic procedures have been employed to safeguard the security and integrity of personal information. Pan Am Academy encrypts billing information wherever Pan Am Academy requests it. No credit card information is kept on file after your online transaction is complete.

Personal Information that Pan Am Academy May Collect Online 

Pan Am Academy collects personal information online, including names, postal and e-mail addresses, phone and facsimile numbers, and billing information. 

How Pan Am Academy Uses Personal Information Collected Online 

Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your emails, handle your complaints, and process billing and business requests related to program participation. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a mailing list to receive information about other Pan Am Academy programs and services.

How Your Information May Be Shared 

We never sell or rent your personal information. Pan Am Academy may also release personal information under the following circumstances:

Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency

Computer Tracking and Cookies

Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information. 

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Pan Am Academy uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the Pan Am Academy sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you. 

Problems or Complaints with Pan Am Academy Privacy Policy 

If you have a complaint about Pan Am Academy compliance with this privacy policy, you may contact us at fly@panamacademy.com

Refund Policy

Refunds requested up to 30 days prior to your class date will be refunded in full. After this period there are no refunds.