Hello Carmen,
     I have just finished my B737 Recurrent Training at your Las Vegas facility. Britt Williams was my ground school instructor, as well as my simulator partner. My wife was recovering from an injury during this time period and I was under a great deal of stress. Britt’s knowledge, dedication, and patience to assure that I was prepared for my checkride was amazing. He made what could have been a tough week a real pleasure. Britt is an employee that will bring lots of business your way. I’ll recommend the Pan Am Academy to all my pilot contacts.
     Additionally, Mark Potter was the TCE. He did a great job of briefing me on what to expect during my checkride and operated the simulator in an efficient/ realistic environment. His de-brief and critique of areas for improvement was on target.
     The entire process from working with Christine Dunn for my schedule to out the door was handled beautifully. Keep up the good work!

Norm Sanders
Chief Pilot
Ty Air